Category Archives: Customer Retention

4 Ways to Show Customers You Care About Them

Posted on October 14, 2011 by Tina Gosnold, CB

By Anna Harper-Hess Manta Sr. Manager of Customer Success My husband and I recently had brunch at one of our favorite local restaurants. This place is almost always crowded, but it’s well worth the wait, so we braved the 11 … Continue reading →

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Posted in Customer Retention, Customer Service, Small Business | Tagged , , , | 1 Comment

5 Questions You Must Ask Your Customers That Will Save You Money

Posted on October 10, 2011 by Tina Gosnold, CB

If you seem to be throwing lots of time and money at advertising with dismal results then these five questions could save you money and build customer loyalty. By Deborah A Taylor Most business owners steer away from asking their … Continue reading →

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7 Relationship-Killing Mistakes Small Businesses Make

Posted on October 3, 2011 by Tina Gosnold, CB

By C. L. Reese Are these customer relationship mistakes damaging your business? The relationship between a small company and its customers is a tricky one. While not as intense as that with family members, surprisingly enough, long-term business relationships have … Continue reading →

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Posted in Customer Retention, Entreprenuer, Marketing, Small Business | Tagged , | 1 Comment

Become a Follow-Up Fanatic

Posted on September 7, 2011 by Tina Gosnold, CB

Far too many startups lose valuable sales through a lack of consistent follow-up. Here’s how to do it better. BY David Port | March 3, 2010| Via: Entreprenuer Magazine Online Prime Time has finally arrived. After all the planning and … Continue reading →

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Posted in Customer Retention, Entreprenuer, Marketing, Small Business | Tagged , | 1 Comment

Developing Customer Loyalty

Posted on August 30, 2011 by Tina Gosnold, CB

via Angies List Company Connect Business Tips As a business owner, your greatest asset is your customer. Many businesses tend to focus on building a new customer list and getting the new customers in for the first time. However, keeping … Continue reading →

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